A Place of Sanctuary: Bill’s Story at Grandma’s House of Hope

When Bill arrived at Grandma’s House of Hope, he was at what he describes as “the bottom of my existence.”  A Vietnam veteran, newly homeless and unfamiliar with the support available to him, Bill came to us through the VA without knowing what to expect—or what was possible.

What he found was something far greater than shelter.

“The word that stands out for me is sanctuary,” Bill shared.  “Grandma’s House of Hope was made available to me at a low point in my life and provided support—physically, personally, mentally, spiritually—just in every aspect of my life. It has been a constant.”

At our Behavioral Health Bridge Housing program for veterans, Bill experienced more than case management.  He found stability, encouragement, and a community that met him with dignity and respect.  Staff immediately helped address urgent financial concerns, guided him through essential systems, and provided support with everything from food and shelter to vehicle registration and insurance—details that can feel overwhelming when life is unraveling.

Most significantly, with the guidance and advocacy of the Grandma’s House of Hope team, Bill was connected to the Veterans Evaluation Services process—something he didn’t even know existed.  As a result, he is now rated 100% disabled through the VA, securing healthcare and financial stability for the rest of his life.

“I was completely unaware these benefits were available,” Bill said. “My understanding of the VA before was almost like warehousing. That perception has completely changed—because of Grandma’s House of Hope.”

For Bill, healing also came through connection.  The camaraderie of fellow veterans, the acceptance he felt in the home, and the genuine love shown by staff made a lasting impact.

“The staff really gives a feeling of love here,” he said. “I don’t feel like a charity case. I feel supported—like this is what a grateful nation and a loving God provide.”

As Bill prepares for permanent housing, he looks forward not only to the next chapter of his life, but to giving back.  He hopes to encourage other veterans, share what he’s learned, and remain connected through continued case management, mental health support, and community.

When asked what makes Grandma’s House of Hope different, Bill didn’t hesitate.

“This is truly a sanctuary—a place of respite, comfort, and assistance,” he said. “A place where your needs are met as much as you’re willing to open up and receive what’s offered.  Seek and you shall find—and that is so true here.”

To those considering supporting Grandma’s House of Hope, Bill’s message is simple and heartfelt:

“I’m not aware of a better organization serving people experiencing homelessness—especially veterans. If there’s anything anyone can do to help this work continue or grow, it would be greatly appreciated.”

And to those who are struggling and in need of help:

“Their arms are wide open,” Bill said. “Ready to take you in and meet you where you are.”

At Grandma’s House of Hope, stories like Bill’s remind us why this work matters.  This is more than housing.  It’s healing.  It’s family.  It’s hope restored—one life, one heart, one sanctuary at a time.